Business Process Consulting
Understand how work really flows through your organisation, find the friction, and design leaner processes before any software is chosen.
Services
Consulting and Engineering Services
Eight practices, one accountable team. Start with strategy, a process problem or a specific build, and we bring in the right specialists as your needs evolve.
What we do
Eight ways we help organisations grow
We combine technical delivery with business strategy, so every engagement starts with your goals, not a tech stack.
Automation & Integration
Connect the systems you already pay for and let automation handle the repetitive work that sits between them.
Generative AI Solutions
Practical AI that answers questions, drafts content and completes routine tasks, grounded in your own data and guardrails.
Software & Digital Strategy Consulting
Independent guidance on technology direction, architecture and investment, so you spend on the right things in the right order.
Custom Software & Web Applications
Secure, maintainable web applications and platforms built around your workflows rather than squeezed into a template.
Mobile App Development (iOS & Android)
Native and cross-platform apps for iPhone and Android, taken from first prototype through store release and beyond.
Cloud & IT Infrastructure Consulting
Cloud environments designed for reliability and sensible running costs, with automated pipelines from commit to production.
Web3 Integration & Smart Contract Development
Smart contracts and wallet connectivity added to existing products, with security treated as a first-class requirement.
Service details
Explore each service
Choose a service to see what is included, the tools we typically use, and how to request a consultation.
Business Process Consulting
Most technology problems begin as process problems. We work alongside your teams to document how work moves today, measure where time and information are lost, and design a target process that removes unnecessary steps. From there we advise on the CRM or ERP set-up that supports it and build the dashboards your managers need to run the operation day to day.
Key features
- Process mapping and current-state documentation
- Workflow analysis to uncover bottlenecks and rework
- CRM and ERP selection and configuration advisory
- Operational dashboards and KPI reporting
Typical tools and methods
- Process modelling (BPMN)
- Stakeholder workshops
- CRM platforms
- ERP platforms
- BI dashboards
Automation & Integration
When staff copy information from one system to another, errors and delays follow. We automate those hand-offs with robotic process automation, no-code platforms such as Zapier and Make, or custom API and webhook integrations where volume and reliability demand it. Where standard reporting falls short, we build custom CRM and ERP dashboards that bring everything into one view.
Key features
- Robotic process automation (RPA) for rule-based tasks
- No-code automation with Zapier and Make
- API and webhook integration between business systems
- Custom CRM and ERP dashboards
Typical tools and methods
- Zapier
- Make
- REST API
- Webhooks
- Node.js
- Python
Generative AI Solutions
We help you find where large language models can genuinely save time, then build the application around them: search and answers over your own documents, assistants that work inside the tools your team already uses, and custom-trained models where a general model is not enough. Every solution includes access controls, evaluation and human review so the output can be trusted.
Key features
- LLM-powered applications and internal tools
- Custom-trained and fine-tuned models
- AI assistants for customers and staff
- Task automation with review and approval steps
Typical tools and methods
- GPT APIs
- LangChain
- HuggingFace Transformers
- PyTorch
- TensorFlow
- Python
Software & Digital Strategy Consulting
Before committing budget, leadership teams need a clear view of what they have, what they need and what it will take to get there. We assess your current systems and architecture, weigh build, buy and integrate options against your business case, and turn the findings into a staged digital roadmap that your board and delivery teams can act on.
Key features
- Technology strategy aligned to business goals
- Architecture and code base reviews
- Digital roadmaps with staged priorities
- Build vs buy analysis and vendor guidance
Typical tools and methods
- Architecture review
- Technical due diligence
- Roadmapping workshops
- Cost modelling
Custom Software & Web Applications
When off-the-shelf software no longer fits, we design and build applications that do. Our full stack teams deliver customer portals, internal systems, SaaS products and e-commerce platforms with secure APIs, automated testing and clear documentation, so your software stays easy to extend long after launch.
Key features
- Full stack web applications
- Secure, well-documented APIs
- SaaS platforms with multi-tenant architecture
- E-commerce platforms and integrations
Typical tools and methods
- React.js
- Next.js
- TypeScript
- Node.js
- Python
- PostgreSQL
- GraphQL
Mobile App Development (iOS & Android)
We build mobile apps that people keep using. Depending on your audience, budget and performance needs, we recommend native development in Swift and Kotlin or a shared code base in React Native or Flutter. We manage the App Store and Google Play release process, then stay on to maintain, monitor and improve the app after launch.
Key features
- Native iOS (Swift) and Android (Kotlin) apps
- Cross-platform apps with React Native and Flutter
- App Store and Google Play release management
- Ongoing maintenance, monitoring and updates
Typical tools and methods
- Swift
- Kotlin
- React Native
- Flutter
- Dart
- Firebase
Cloud & IT Infrastructure Consulting
We design and review cloud architecture on AWS, Azure and Google Cloud, set up CI/CD pipelines that make releases routine, and put monitoring in place so issues are caught before customers notice. For existing environments, we look for waste, right-size resources and pricing models, and bring monthly spend back under control.
Key features
- Cloud architecture design and review
- CI/CD pipelines and release automation
- Reliability, monitoring and incident readiness
- Cloud cost optimisation
Typical tools and methods
- AWS
- Azure
- Docker
- Kubernetes
- Jenkins
- Nginx
Web3 Integration & Smart Contract Development
We help established products use blockchain where it adds real value, such as tamper-evident records or automated settlement between parties. Our engineers write and test smart contracts, support independent security audits, integrate wallets and Web3 services into your existing web and mobile apps, and set up the underlying infrastructure with security reviewed at every step.
Key features
- Smart contract development and testing
- Support for independent smart contract audits
- Wallet and Web3 integration into existing products
- Blockchain infrastructure and security
Typical tools and methods
- Solidity
- Hardhat
- TypeScript
- Node.js
Have a project or a problem to solve?
Book a free consultation and we will help you work out the next step, whether that is a quick fix, a roadmap or a full build.